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Listening to the web

July 29, 2009

Share Social media gives your customers the ability to talk about you and your business at the drop of a hat. Do something great and you might see a favourable mention on Twitter. Stuff up and expect anything from a bunch of angry tweets, through to a warts-and-all blog post or a Facebook group set [...]

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Using RSS feeds to stay informed

November 23, 2008

Share Talking to a group of agents recently and the subject of RSS feeds came up. We talked about using RSS on a blog but also about using it to subscribe to a website. Both can be used in agency practice simply and conveniently. Agents can easily track changes on a website. For example, to [...]

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