10 tips to use social media for local marketing

by Peter Fletcher on December 28, 2008

A recent tweet from Reg Saddler asked how agents can use social media to develop a local market. For most agents developing a presence within a localised market makes sound business sense because it leverages pre-existing social networks formed around schools, playgroups, workplaces and community service organisations.  Agents know the power of word of mouth and being active within a community is a sure fire way to ensure a steady stream of referral business.

But the question posed by Saddler asks how social media can be used to further leverage social network marketing. It’s a good question because online social networks tend to be far more geographically dispersed than “real world” social networks. There are legal and practical restrictions on how much territory an agent can cover, hence the appeal of focusing social media activities on a local area.

So how can agents create localised effect impact using social media? Here’s 10 ideas.

  1. Blog about local concerns and events. Focus on what’s important to community members. When commenting on broad trends be sure to bring it back to what it means locally.
  2. Invite local guest bloggers to write posts about their favourite subject. Make your blog
  3. Update local journalists with the contents of your blog, particularly if you’re breaking news. Traditional media and blogs have an important symbiosis. Be sure to use it.
  4. Start a page on your blog that contains links to local businesses and community groups. Be generous and genuine with praise.
  5. Invite clients to friend you on Facebook. Share yourself, share photos, but be careful about pushing your services.
  6. Start a Facebook group for your local area or community group. Encourage your friends to invite their friends to join. Be active in the group by adding photos and sharing interesting news. Be careful to avoid spamming the members.
  7. Create a Facebook page for your professional services. Share photos and post news that relates to your business and your followers. Remember, be there for the benefit of the community not to blow your own trumpet.
  8. Be the first to show local businesses and community groups how they can make use of Facebook pages, groups, and events. Offer to do the set up for them, then be an active member. Every interaction shows up on your Facebook news feed and helps build your profile.
  9. Keep your LinkedIn profile updated. Consider starting a LinkedIn group for the groups you belong to locally. Be an active member of the group.
  10. Develop a local following on Twitter. Use Twitter’s advanced search function to find tweeps in your area. Tweet news of interest, not spam about your blog.

Social media can be a powerful tool to support agents in their efforts to build a steady stream of referral business but, as in real life, there are no quick fixes or short cuts.

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  • @Ari Herzog
    Ari

    My strategy here is a way to create the momentum for business owners to get involved online. Small business operators are often time poor and are so involved with serving the next customer, paying late bills, and negotiating with an impatient bank manager that they have little time to sit back and consider the benefits of an online presence.

    For someone who knows their way around Facebook starting a page or group and inviting a few of their friends to join takes only a few minutes. If, as a result, the business owner begins to see an increase in their sales, the agent becomes the hero. The agent would continue to build localised content within their own FB presence while, at the same time, giving selected businesses a kick start for their online marketing efforts.

    By employing this strategy agents connect the online with real world networking by adding value to individual members of a community. Through helping someone else they help themselves.
  • @Bobby Carroll - Dakno Real Estate Marketing
    Bobby

    I'm reminded of what Paul Gillin, in his book The New Influencers, said about Robert Scoble's philosophy pre-Microsoft: "Scoble believed that openness was good for business. As a camera store clerk in his teen years, he often referred customers to other merchants when he honestly believed the competitors could better meet their needs. And a strange thing happened. Those customers came back to his camera store because they believe that any merchant who would refer them to a competitor had to be a credible source of information."

    As you said we are on the same page. Whether an agent becomes a trusted source of local information through a simple page of links or through a more sophisticated business directory is a question of personal preference, available resources, and business strategy. But whatever the agent's preference, it is important they make a decision and take action. Once the decision is made the real work of keeping the content fresh and relevant begins. It is this work that binds an agent to the community in which they operate and generates a local following.

    All the best for the New Year.
  • The key is in #8. But rather than suggesting other businesses have blogs and are on FB, why not put everything up on your FB page?
  • Hi Fletch,

    I pretty much agree with your complete list. As far as item #4, how an agent structures a local list of link resources on a blog or website should be well thought out. Why would agents work so hard to develop a following for their blog or website and then create a "leaky" portal by sending their traffic away to an easy to access laundry list of "local link resources"?

    When building Dakno real estate websites and blogs, we encourage our clients to create a searchable "business directory" on their website where agents can provide a list of suppliers and service providers within their local community. The way we structure the navigation to the Business Directory is to have the site visitor "vested" into the site with the business directory being several (2) clicks deep into the site as to minimize website leakage.

    I say be "stingy" with your traffic and do everything possible to hang on to the traffic you work so hard to earn instead of providing an easy way of escape. It may take extra work and time creating a Business Directory structured properly within the site navigation, but the benefits of a Business Directory that can be accessed within a couple of clicks out weigh the risk of losing traffic with a quick access laundry list of local link resources.

    We are definitely on the same page. It's the value of the content and how the navigation functions that determines whether the site visitor views an real estate agent's website or blog as a consummate local resource or simply a site to use to access local links with no intention of recognizing the true value of blog or website as a local resource to be returned to time and again.

    Keep up the great work!

    Bobby Carroll - Dakno Real Estate Marketing
    Twitter Me: @Realestatecoach
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