How to set up your first Facebook Business Page

by peterfletcher on July 3, 2009

As is often the case with social media, creating a Facebook business page is a relatively simple process. The hard work (and the fun) comes later.

The following steps will guide you through the process of starting your first Page.

  1. Click on the Ads and Pages button found in the bottom left hand corner of the screen. If this is the first time you’ve created a Page this button may not be visible. If so click Advertising at the bottom right hand corner of your screen.Ads and applications button
  2. Click on the Create Page button.Click Create Page
  3. Choose a business category from either of the following:
    1. Local
    2. Brand, Product, or Organisation
    3. Artist, Band, or Public Figure.
  4. Chose a business type from the drop down menu. The choice of business type determines the information fields available for you to complete later in the Info tab on your Page. For example, an artist will be prompted to provide concert and tour dates whereas a retail business will be asked to provide opening hours.
  5. Choose a name. It’s important to choose the name for your business page carefully. It can’t be changed. Why this is the case Facebook doesn’t make clear as it poses problems for a business should the business decide to change their name for any number of legitimate reasons. Perhaps Facebook will review this policy at some future point.
  6. Click Create Page.

You now have a blank page on which to begin work. At this stage the page is not visible to the public until you click the Publish button.

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How public are Notes on Facebook Fan Pages?

by peterfletcher on July 2, 2009

On a Facebook personal profile there are a number of privacy settings for Notes. These settings control who can view the note, who can make comments and who is permitted to subscribe to a person’s notes.

It appears this is not the case with Notes published to a Fan Page. So just what does this mean? Are Fan Page notes visible to everyone by default or do they inherit the privacy settings of the Page administrator?

Although it makes sense for notes to be public there’s a case to be made for giving Page admins more control over who sees what. For example a page admin may want to create notes as value-added content only available for Page fans. It appears this is currently not an option.

Are you aware of any settings that control who gets to see a Facebook Fan Page note?

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Progress on my Facebook Fan Page

July 1, 2009

I’ve been doing plenty of work on my Facebook business page in the past few days. It’s been the focus of my action research as I write an e-book about Facebook business Pages.
I’m still not happy with the levels of interaction I’m achieving. Facebook Insights show that, over the past week, 18.3% of my fans [...]

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Does your social media policy create possibilities?

June 7, 2009

I’ve been thinking a lot about social media policy lately. It strikes me there are lots of real estate agents wanting to get involved with social media, but only a few are giving thought to how the culture in their business is going to cope. The ones that do are smart.
Developing a policy that consists [...]

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Twitter - it’s not always the right strategy

June 7, 2009

I recently met with the management team of a sucessful real estate agency in Perth. They’d heard about Facebook and Twitter and had called me in for some advice. But after a brief chat it became clear they just weren’t ready for social media. Sure, I said, jump on Twitter and experiment, but do that [...]

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